Terms of service

 

Welcome to Vanaakart. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services.

1. General Information

Vanaakart operates this online store to provide pet products and accessories to customers.

Throughout these Terms, the words "we," "us," and "our" refer to Vanaakart.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Any changes will be posted on this page with an updated date.

2. Use of Our Website

By using our website, you agree that:

  • You are at least the legal age required to use online services in your location, or you have permission from a parent or legal guardian.

  • You will provide accurate and complete information when placing an order.

  • You will not use our website for any unlawful, fraudulent, or unauthorized purpose.

  • You will not attempt to interfere with the operation or security of our website.

3. Products and Availability

We make every effort to provide accurate product descriptions, images, and pricing information.

However:

  • Product colors and appearance may vary slightly depending on your device or screen settings.

  • Product availability may change without notice.

  • We reserve the right to limit quantities or discontinue products at any time.

4. Orders and Payments

When you place an order with Vanaakart:

  • You agree to provide accurate billing, payment, and shipping information.

  • All orders are subject to availability and acceptance.

  • Payment must be successfully completed before your order is processed.

We reserve the right to refuse or cancel an order due to:

  • Incorrect pricing or product information.

  • Suspected fraudulent activity.

  • Product availability issues.

  • Errors in order information.

If your order is canceled after payment, we will provide an appropriate refund.

5. Pricing and Currency

All prices displayed on our website are shown in the selected currency.

Prices may change at any time without prior notice.

Customers are responsible for any applicable taxes, duties, or fees that may apply based on their location.

6. Shipping

Shipping information, delivery estimates, and shipping terms are explained in our Shipping Policy.

Estimated delivery time:

3–7 business days

Delivery times may vary due to circumstances outside our control, including:

  • Carrier delays

  • Weather conditions

  • Customs processing

  • Other unexpected delivery issues

7. Returns and Refunds

Our return and refund process is explained in our Return & Refund Policy.

Customers may request a return within:

7 days of receiving their order

Please review our Return & Refund Policy before purchasing.

8. Intellectual Property

All content on this website, including logos, images, graphics, text, designs, and branding elements, belongs to Vanaakart or its content providers.

You may not copy, reproduce, modify, or use our content without written permission.

9. Limitation of Liability

Vanaakart is not responsible for:

  • Delays caused by shipping carriers.

  • Losses caused by incorrect information provided by customers.

  • Damage caused by misuse or improper handling of products.

  • Issues caused by third-party services.

Our total liability is limited to the amount paid for the purchased product.

10. Third-Party Services

We may use third-party providers, including payment processors, Shopify, shipping companies, and fulfillment partners, to operate our business.

These third-party services may have their own terms, conditions, and privacy policies.

11. Privacy

Your privacy is important to us.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Governing Law

These Terms of Service are governed by applicable laws related to the operation of Vanaakart.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: vanaakart.business@gmail.com

Thank you for choosing Vanaakart — caring for pets with quality products.